If your dog has a Pimple Ball from Four Paws Inc, please return it immediately. If you prefer to not hear the full heart breaking story, I will summarize to say that the ball has a small but very serious design flaw that can, and unfortunately has, cause terrible harm to your dog.
You can read the full and very sad story at The Chai Story.
What is most upsetting to me is a recent update from Chai’s owners that Four Paws knew of the flaw years ago and never took steps to make a slight change to their design.
If you have a Pimple Ball, be sure to return it to Four Paws with a letter stating the reason for return to Four Paws Customer Service at 50 Wireless Blvd. Hauppauge, NY 11788. Four Paws will then issue a refund check.
1 response so far ↓
1 Sarah // Aug 31, 2008 at 11:23 am
Thanks for keeping us up to date and safe. When parents get so busy it’s hard to keep ontop of everything. I am sharing this with everyone I know.
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